Intelligent Automation User Group

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The scheduled agenda is subject to change
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April 27

09:00 AM
Opening remarks [WonderBotz & INVOKE]
09:30 AM
Hershey: Value of Automation
10:00 AM
Importance of the pace of change [PeopleReign]
11:00 AM
11:30 AM
Overview of IA tools; what to consider and when
01:00 PM
02:00 PM
What to automate; the art of automation discovery [Moderated by Johnny & Paula: Bloomberg & Equinix]
03:00 PM
Panel Discussion - CoE Models [Moderated by Paula: Equinix]
04:00 PM
04:30 PM
Identifying value beyond savings [Airgas]
05:30 PM
Happy Hour hosted by INVOKE/WonderBotz

April 28

09:00 AM
Opening remarks [WonderBotz]
09:30 AM
Document processing solutions [INVOKE]
11:00 AM
Process mining solutions [INVOKE & Hershey]
12:30 PM
01:30 PM
The race to AI - the impact of ChatGPT [WonderBotz & INVOKE]
02:30 PM
Demonstration from the technical break-out sessions
04:00 PM
Discussion: How to improve user-group
04:15 PM
Identify host of next user-group
04:30 PM

ALL DAY - Technical labs

Speakers / Panel Participants

Matthew Leonard - Hersheys

Director of the Program Management Office and Process optimization. Matt has been championing the RPA and IA program at Hersheys.

Russell Malz - Breakthrough Specialist

A leader in the Intelligent Automation Industry, Russell has worked with a number of Intelligent Automation solution providers and is focused on helping organizations break through the challenges faced with the industry today.

Paula Carneiro Cox - WonderBotz

Paula Carneiro Cox is the SVP of Business Development for WonderBotz, a global automation advisory firm. Paula simplifies technology to business users in order to help organizations undergo enterprise-wide digital transformation efforts. Paula helps take the guesswork out of daunting transformations. She helps restore humanity to the workforce by eliminating robotic work.   

Johnny Ramondino - INVOKE

President of INVOKE, Johnny is dedicated to his role by looking for new ways to support and help clients with Service Delivery Automation. Always having his ear to the ground Johnny is always ready to talk about automation and it's future.

Jorge Fernandez Lopez - Ask the Expert

Jorge is an expert in Multiple IA solutions with over 7 years of experience in complex deployments. Jorge will be part of the "Ask the Expert" sessions.

Juice Madai - Raytheon Technologies

As Program Director of Enterprise Intelligent Automations at Raytheon Technologies, Juice designs and implements intelligent automation roadmaps for end-to-end automation solutions utilizing RPA, BPM, and components within the AI framework. He works closely with business users and technology providers to ensure alignment with program timelines and deliverables to meet specific value objectives and targets.


The event will be taking place at 27 W Chocolate Ave, Hershey PA 17033. This is found in downtown Hershey

How to get there

Harrisburg International Airport

Harrisburg International Airport would be your best bet for getting to our event. If you have any questions please reach out or look into the official website of the Harrisburg International Airport: ​


We suggest to find accommodation surrounding the Hershey headquarters. Special room rates have been secured for the event at the Fairfield Inn and Suites (717) 520 5240 and Courtyard Marriott (717) 533-1750.

Use the Code Word Hershey IA User Group to ensure you get the negotiated room rate.

Courtyard Hershey Chocolate Avenue

Fairfield Inn & Suites
Hershey Chocolate Avenue

Hilton Garden Inn Hershey